Privacy Policy

Effective Date: 03 Dec 2024

This Privacy Policy outlines how Spark Service PRO (“we,” “our,” “us”) collects, uses, and protects the personal information of our users (“you,” “your”) when accessing or using our website and services in Florida, United States.

Information We Collect

We collect the following types of information:

Personal Information

Contact Information: Name, email address, phone number, and mailing address.
Account Information: Login credentials and any preferences set within your account.

Non-Personal Information

Browser type, IP address, operating system, and browsing behavior through cookies or other tracking technologies.

Payment Information

Credit card details and billing information (processed securely through a third-party payment processor).

How We Use Your Information

We use the information collected to:

Provide, operate, and improve our services.
Respond to inquiries and fulfill service requests.
Process payments and send transaction confirmations.
Send promotional materials or updates with your consent.
Comply with legal obligations and enforce our terms and conditions.

How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We may share your information with third parties in the following cases:

Service Providers: To assist in delivering our services (e.g., payment processors, hosting providers).
Legal Compliance: To comply with applicable laws, regulations, or legal processes.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business.

California Online Privacy Protection Act (CalOPPA)

Although our primary operations are in Florida, we adhere to CalOPPA requirements:

Users can visit our site anonymously.
Our Privacy Policy is accessible via a link on our homepage.
Users will be notified of any Privacy Policy changes on this page.
Users can update their personal information by emailing us at info@fixservice.pro.

Children’s Online Privacy Protection Act (COPPA)

We do not knowingly collect personal information from children under the age of 13. If we become aware of such collection, we will promptly delete the information. Parents or guardians can contact us if they believe their child has provided us with personal information.

Fair Information Practices

In the event of a data breach, we will:

Notify affected users via in-site notification within 7 business days.

We also adhere to the principle of individual redress, ensuring individuals can pursue legally enforceable rights against data processors who fail to comply with the law.

CAN-SPAM Act Compliance

To comply with the CAN-SPAM Act, we:

Do not use false or misleading email subjects or addresses.
Identify marketing emails as advertisements.
Include our physical business address in email communications.
Honor opt-out requests promptly.
Provide a clear unsubscribe link in every email.

Your Rights

As a Florida resident, you have the following rights:

Access and Correction: You may request access to the personal information we hold about you and request corrections.
Deletion: You may request the deletion of your personal information, subject to legal obligations.
Data Portability: You may request a copy of your personal information in a machine-readable format.
Opt-Out: You may opt out of receiving promotional communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

Spark Service PRO

Phone: 954-866-1122
Address: 4956 SW 30th Terrace, Fort Lauderdale, FL 33312, USA
Email: info@fixservice.ca

This Privacy Policy complies with U.S. laws and regulations and is intended for users residing in Florida. By using our services, you consent to the terms outlined in this policy.